Privacy Policy
This Privacy Policy explains how we collect, use, store and protect information when you visit or use Irwin Casino. It covers information provided when you create an account, use casino services, contact support or make a payment, as well as certain technical data collected from your device. We use information to operate accounts and services, process transactions, meet applicable requirements and maintain platform security. This page also describes choices available for managing your personal information. Please read it together with our Terms and Conditions.
Information We Collect
We may collect personal details you provide, such as your name, date of birth, email address, phone number, residential address, account credentials and country of residence. Information submitted for account verification may include identity or address documents.
Technical information may include your IP address, device type, operating system, browser, language settings, pages visited and basic usage data. Cookies and similar technologies may also record preferences and information about how the site is used.
Transactional information may include deposits, withdrawals, payment method details, account balances, bonus activity and gambling activity. We do not need your full card details to be visible to us when a payment is handled by an external payment provider.
How We Use Information
We use information to create and manage accounts, provide casino services, process deposits and withdrawals, respond to support requests and apply account settings. It may also be used to confirm account details, handle bonus eligibility and maintain records of transactions.
Technical and account information helps us maintain site functionality, protect accounts, identify errors and support responsible gambling features. We may use information where needed to meet legal obligations, enforce our Terms and Conditions or respond to a lawful request.
Cookies and Similar Technologies
Cookies may be used to keep you signed in, remember preferences, support essential site functions and understand general site usage. Some cookies are necessary for the service to work. You can manage or block cookies through your browser settings, though certain features may not work as intended if they are disabled.
Data Protection and Retention
We use appropriate measures intended to protect personal information against unauthorised access, loss, alteration or disclosure. Access to information is limited to situations where it is needed to provide services or carry out relevant duties. No method of online transmission or storage can be guaranteed to be completely secure.
Information is retained for as long as needed for the purposes described in this policy, including account administration, transaction records, dispute handling and applicable legal requirements. Retention periods may vary depending on the type of information and the circumstances.
Sharing Information
We may share relevant information with service providers that support the operation of Irwin Casino, such as payment, identity verification, hosting, customer support and technical service providers. These parties receive information only as needed to provide their services. Information may also be disclosed where required by law, to protect rights and safety, or in connection with a business transfer.
Your Data Rights
You may request access to personal information associated with your account and ask for inaccurate details to be corrected. You may also request deletion where applicable. Some information may need to be retained for legal, security or transaction-record purposes. To make a request, contact customer support using the details available on the site. We may need to confirm your identity before responding.
Policy Updates
We may update this Privacy Policy when our services or information practices change. The current version will be published on this page with its latest update date. Continued use of Irwin Casino after an update means the revised policy applies to subsequent use of the site.